Privacy Policy
Your trust matters to us. We only collect and use your information to make your stay safe, simple, and enjoyable.
Calgary Short Term Stays (“we,” “our,” “us”) is committed to protecting the privacy and security of our guests, website visitors, and clients. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a booking, or communicate with us. We collect, use, and protect information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
Information We Collect
We may collect the following information:
Personal details such as name, email, phone number, and address.
Booking information such as dates of stay, property reserved, and payment details.
Identification details if required by local laws or licensing rules.
Technical data such as IP address, browser type, and device information when you use our website.
How We Use Your Information
We use your information to:
Process reservations and payments securely.
Communicate with you regarding your booking or inquiries.
Provide guest support before, during, and after your stay.
Comply with legal and regulatory obligations.
Improve our website, services, and guest experience.
We will not use your information for purposes other than those stated above unless we have your consent or are legally required to do so.
Sharing of Information
We do not sell your personal information. We may share data only with:
Payment processors (e.g., Stripe) to handle secure transactions.
Service providers who help us manage cleaning, maintenance, and guest services.
Legal or regulatory authorities if required by law.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, use, or disclosure.
Cookies and Tracking
Our website may use cookies and analytics tools to improve user experience, track website performance, and deliver relevant content. You may adjust your browser settings to disable cookies, though some features of the site may not function properly.
Your Rights
As provided under PIPEDA, you have the right to:
Access, update, or request deletion of your personal information.
Request a copy of the information we hold about you.
Withdraw consent for certain uses of your information, subject to legal or contractual restrictions.
To exercise these rights, please contact us at: connect@calgaryshorttermstays.com
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Third-Party Links
Our website may contain links to other platforms (e.g., booking sites or social media). We are not responsible for the privacy practices of these third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact:
Calgary Short Term Stays
Email: connect@calgaryshorttermstays.com
Website: www.calgaryshorttermstays.com